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Dear Rater,
Congratulations on passing the qualification phase. Your week 1 new rater assessment will consist of two parts; Side-by-Side theory & assessment and the Simulator. You will not have access to live tasks until successfully completing these assessments.
Success Requirements:
- To be successful you must score 80% or higher on all assessments and simulators.
- Upon successfully passing the Side-by-Side assessment, you'll move on to the Simulator. Please note there may be a delay in enrollment.
- The Simulator features a simulation of Needs Met and Page Quality tasks.
Tips for Success:
- Allow adequate time for each part - rushing may lead to unsuccessful outcomes.
- Create a distraction-free environment.
- Don't close any assessment midway through as it could impact your outcome.
- Keep the General Guidelines open at all times (access through Rater Hub).
Payment & Deadline:
- Deadline: 3 working days from enrollment
- Estimated completion time:
- SxS Course & Assessment: 30 minutes
- Payment: One time fee of $15*
*Payment will only be provided upon successful completion of this assessment with a passing score of 80% or higher. If you fail the assessment, you will not be paid.
If you have any questions or technical issues, please contact quality_support@telusinternational.ai.
Kind Regards,
AI Quality Team
telusdigital.com
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