Control Center

Training email templates

Draft contributor emails for review. Select a template to see its static approved-content view; optional workflow-specific text is intentionally not shown in these previews.

General communication

Program-specific training invitations and other general messages.

Training invitation

One program-aware template

Selection: Program content is chosen from program_name.

Course-level communication

Messages tied to an individual course, exam, simulator, or other training node.

Course assignment

One template; provider selects the Go to Course URL.

Subject: Training assignment

Course reminder

One template; provider selects the button URL.

Subject: Reminder: complete your TELUS Digital training

Course re-enrollment

Absorb-only template.

Subject: Your TELUS Digital training is available again

Course pass

One provider-neutral template shown in three training contexts.

Subject: You passed your TELUS Digital training

Course fail

One provider-neutral template shown in three training contexts.

Subject: Update on your TELUS Digital training

US/INT SxS training

Side-by-Side assessment message from the Academy rater communications.

Subject: Quality: Welcome to Week 1- Side-by-Side Assessment

US/INT Simulator enrollment

Simulator assessment enrollment message from the Academy rater communications.

Subject: Quality: Welcome to Week 1- Simulator Assessment

Sim reminder

Final deadline extension message for the Simulator.

Subject: Quality: Final Deadline Extension- Simulator

Workflow-level communication

Messages sent when the overall workflow succeeds or fails.

Workflow success / completion

One template; program selects the content.

Subject: You have completed your TELUS Digital training

Workflow failure

One template; program selects the content.

Subject: Update on your TELUS Digital training

Undenylisted - Live Tasks

Message sent after the contributor completes the required assessments and gets access to live tasks.

Subject: Quality: Access to Live Tasks!

Workflow appendix

Shared account-access communication used when a new Absorb account is created.

Templates are grouped by the workflow stage where the communication is used. Dynamic values are limited to the fields listed in the template contract.